An annoying occurrence, but these things happen. Fortunately, you are properly insured
whenever you drive one of our shared cars. Always fill in a damage form regarding the incident. If there is another party involved you need to fill this form together. After that report the damage in the app. In your booking you can find the button 'damage'. Add the pictures of the damage and the damage form. If it does not work in the app you can send it to [email protected].
Are you unable to continue your ride? Call 085-7734222 immediately, if the situation allows it. Safety is the main priotity, so in any dangerous situation or an emergency, first call the emergency services (112).
Was this answer helpful?