Damaged or dirty cars
Check the car for any damage before you start your trip

When unlocking the car using the app or mobile website, you are asked to report any new damage. You should therefore carefully check the car for any visible damage before getting in. This will prevent any subsequent arguments that the damage was caused during your trip.
Existing damage will be shown to you – you do not have to report this. You can notify us of any new damage using the MyWheels app; you can also send photographs of the damage you have noticed.

Was this answer helpful?

8/10

461 reviews at Kiyoh

It's our belief that we can keep the Netherlands on the move with just one million cars. We can do our bit by promoting the use of shared cars. Because the more cars we share, the fewer cars we need to own. If there’s always a shared car just around the corner, you can go wherever you want, whenever you want. MyWheels. Only benefits.