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This means the car is not being charged after your trip. It will need to be, for the next user. Possible causes:

• The cable is connected, but the charging point has not been activated using the charging key.

• The charging key has not been properly held against the reader on the charging point.

• The cable is not connected properly.

• The charging point has a fault.

Go back to the car to start charging it and avoid a fine. Does the charging point itself have a fault? You will then have to drive to another charging point in the zone.