Charging electric cars
I have received a text message about a car not being correctly connected to the charging station 

This means the car is not being charged after your trip. It will need to be, for the next user. Possible causes:

  • The cable is connected, but the charging point has not been activated using the charging key.

  • The charging key has not been properly held against the reader on the charging point.

  • The cable is not connected properly.

  • The charging point has a fault.

Go back to the car to start charging it and avoid a fine. Does the charging point itself have a fault? You will then have to drive to another charging point in the zone.


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It's our belief that we can keep the Netherlands on the move with just one million cars. We can do our bit by promoting the use of shared cars. Because the more cars we share, the fewer cars we need to own. If there’s always a shared car just around the corner, you can go wherever you want, whenever you want. MyWheels. Only benefits.