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Damage and breakdown

What should I do if I have sustained damage?

Has the car sustained damage during your trip? Fortunately, you are properly insured whenever you drive one of our shared cars.

Are you still able to drive? Report the damage as soon as possible to [email protected]. Are you unable to continue or was another party also involved with the occurrence that resulted in the damage? Phone +31 (0)85 773 4222 immediately, if the situation allows it.

Have you been in a collision? The damage form can be found in the glove compartment. Complete it with the other party. Take photos of the situation and of the damage sustained. Email them to [email protected].

Safety is of paramount importance, so in any dangerous situation or an emergency, first phone the emergency services (112).


461 reviews at Klantenvertellen

It's our belief that we can keep the Netherlands on the move with just one million cars. We can do our bit by promoting the use of shared cars. Because the more cars we share, the fewer cars we need to own. If there’s always a shared car just around the corner, you can go wherever you want, whenever you want. MyWheels. Only benefits.