How car sharing with MyWheels works

You've probably seen them around the city, those MyWheels cars. Super handy for the days when you do need a car. Download the app and create an account in a few simple steps. See below how it works.

Four simple steps

Hand met telefoon en MyWheels app voor autodelen
1

Download the app & sign up

Download the app from the Google Play Store or Apple App Store and create an account. This takes less than 5 minutes.

Koppel loopt naar deelauto toe
2

Find your shared car around the corner

Find a car nearby, decide how long you need it and filter any extra preferences. You'll see the price of your ride upfront.

Vrouw opent MyWheels auto met telefoon
3

Open the car & hit the road

Open the car with the app and start your ride. During your ride you'll find all the info you need in the app. Need roadside assistance? Our team is available 24/7.

Koppel bij MyWheels auto, koppelt de auto aan de laadpaal
4

Return the car

Done with your ride? Park the car at the designated parking spot or in the zone where you picked it up. Lock it in the app and you're done!

Hand met telefoon en MyWheels app voor autodelen
1

Download the app & sign up

Download the app from the Google Play Store or Apple App Store and create an account. This takes less than 5 minutes.

Koppel loopt naar deelauto toe
2

Find your shared car around the corner

Find a car nearby, decide how long you need it and filter any extra preferences. You'll see the price of your ride upfront.

Vrouw opent MyWheels auto met telefoon
3

Open the car & hit the road

Open the car with the app and start your ride. During your ride you'll find all the info you need in the app. Need roadside assistance? Our team is available 24/7.

Koppel bij MyWheels auto, koppelt de auto aan de laadpaal
4

Return the car

Done with your ride? Park the car at the designated parking spot or in the zone where you picked it up. Lock it in the app and you're done!

QR code for MyWheels app download

Download the app

Download the free app on your mobile phone and create an account. This takes less than 5 minutes and all you need is your driving licence. The app shows you where all the cars are and makes booking your first ride easy.

Man getting out of MyWheels car

Ride like a Pro

New to MyWheels? Get the Pro subscription free for 3 months: 25% off every ride, no start fee and free cancellation. Create an account in the app and start like a Pro right away. The subscription ends automatically after that.

Your neighbours are here to help

Meet our Key Figures

Have you met our Key Figures yet? They are the eyes and ears of MyWheels in your neighbourhood. They make sure our shared cars are always ready to use and help users with minor issues. As the point of contact for one or more cars, they ensure every ride goes as smoothly as possible. When you book a car in the app and scroll down, you can see if the car has a Key Figure and send them a message.

    Key Figure explaining a MyWheels car to a new user
    Find answers here
    Frequently Asked Questions
    How does MyWheels work exactly?

    Car sharing with MyWheels works through the app: you download the app, create an account, choose a car near you, open the car with your phone and drive off. At the end of your ride you park the car back in the right spot and end the booking in the app.

    Do I need an app to book and use a car?

    Yes. You can only book and open a car via the MyWheels app on your smartphone. Download the app today.

    What does it cost to drive with MyWheels?

    With MyWheels you only pay for the time and kilometres you drive. There are no fixed costs when you're not using a car. You can also choose a subscription for a discount if you drive more often, such as Pro or Plus. More information about rates.

    Can I get a discount as a new customer?

    Yes. New customers get the Pro subscription free for 3 months: 25% off every ride, no start fee and free cancellation. The subscription ends automatically after 3 months. More information.

    How do I know where to return the car?

    The MyWheels app clearly shows whether the car has a fixed parking spot or whether you can park it within a zone. You always return the car according to the instructions in the app. Can't figure it out? Our support team is there for you.

    What is included during my ride?

    With MyWheels, fuel or charging costs, maintenance, insurance and other costs are all included in the price you pay. So you always know exactly what to expect.

    What can I do if something goes wrong during my ride?

    For help you can use the support section within the app or via the online help centre. MyWheels offers 24/7 roadside assistance. In many cases the app also provides information on what to do in case of problems or damage.